Services Supervisor
Job Title: Services Supervisor
Report To: Assistant Director, Services
Duties and Responsibilities:
Provide supervision and oversight to staff ensuring adherence to quality standards, deadlines, and proper procedures; review, assign and prioritize work; review and approve staff reports. Evaluate staff job performance and conformance to regulations and recommend appropriate personnel action; discuss job performance with assigned staff in order to identify issues and work on resolving those issues. Oversee staff adherence to state laws, regulations, and guidelines. Attend schools with the National, State, and Veterans Service Organizations to maintain required certifications and accreditations. Advise and assist persons in the Armed Forces of the United States, veterans, spouse, surviving spouse, parent and dependents of an active duty member or veteran regarding various questions pertaining to benefits, claims, data and correspondence.
Requirements:
Associates degree from an accredited college or university preferred in social services, public administration, or related field and one (1) year of previous supervisory experience; or any equivalent combination of education, experience, and training which provides the required knowledge, skills, and abilities. Must be a Veteran and possess an honorable discharge from the U.S. Armed Forces in accordance with the Ohio Revised Code 5901 and be certified by the Ohio Department of Veterans Services (ODVS) within 18 months of employment. Ability to comply with all established policies and procedures established by this agency; interpret a variety of instructions in written, oral, picture or schedule form; read, comprehend, and interpret various laws and regulations; work independently; effective communication with all types of individuals. calculate fractions, decimals, and percentages; compile statistical data; and deal with problems involving few variables within familiar context.
DEADLINE FOR APPLYING: Monday, May 15, 2023
STARTING SALARY: $26.53/hr.
An application may be obtained on the Portal under “Your Agency” or at the Veterans Service Commission, Memorial Hall, 280 East Broad Street 1
st FL, Columbus, Ohio 43215-2788.
The application must be completed with a résumé and cover letter by the deadline mentioned above.
EEO
Job Description:
Services-Supervisor-3-5-2021